Shane Stamper
Systems Engineer | Technical Support Specialist | IT Innovator
About Me
I am a seasoned systems engineer and technical support specialist with over five years of experience delivering innovative IT solutions and ensuring system reliability. From optimizing broadcasting systems to developing company-wide tools, I am driven by a commitment to excellence and continuous learning.
Projects
Single Sign-On Implementation
Implemented SSO solutions using Active Directory and OKTA for seamless authentication.
Application Updater
Developed an updater tool for efficient software version management across systems.
AI Integration
Designed AI-driven solutions to enhance operational processes and software capabilities.
Work Experience
Technical Support Engineer, Vela Research
Providing enterprise-level support to broadcasting clients, optimizing systems, and implementing cutting-edge solutions like SSO and custom tools.
Technical Support, GA Foods
Scaled infrastructure to meet growing demands and implemented secure WLANs and upgraded legacy systems.
IT Support Specalist, YMCA
Assisted in maintaining IT systems, troubleshooting hardware and software issues, and supporting staff with technical challenges.
Junior Systems Administrator, Rapid Systems
Provided comprehensive ISP support by resolving tickets, troubleshooting network devices, maintaining 99% service uptime, managing network infrastructure, configuring FreePBX and email servers, creating troubleshooting documentation, and overseeing overnight system monitoring and upgrades.
Education
Bachelor of Applied Science in Technology Development and Management
St. Petersburg College
Associates of Applied Science in Computer Information Technology
St. Petersburg College